

Copyright © Katalis Health (2025). All Rights Reserved.
TL;DR
Last Updated
16 December 2025
1. Who We Are
Katalis Health is a trading name of Behavioural Health Pty Ltd (together, “Katalis”, “we”, “us”, or “our”), which is the entity responsible for the processing of personal information described in this Privacy Policy. Katalis operates and maintains a website located at https://www.katalis.health (the “Site”).
Katalis may also provide digital wellbeing education and training resources, including self-guided learning content, workshops, and AI-enabled informational support experiences (together with the Site, the “Services”).
This Privacy Policy explains how we collect, use, disclose, and otherwise process personal information when you:
In this Privacy Policy, “personal information” means information that identifies you or could reasonably identify you, and includes sensitive information/special category data where applicable.
2. Scope and Important Notes
2.1 Not medical or emergency services
Katalis Services are informational and educational in nature and are not emergency services. If you need urgent help, contact local emergency services.
2.2 Third-party sites
Our Services may link to third-party websites or services. Their privacy practices are governed by their own policies.
2.3 Employer-sponsored access (if applicable)
If you access Katalis Services through an employer, insurer, university, or other sponsoring organisation, some information may be processed on behalf of that organisation (for example, eligibility verification). Where we process personal information as a service provider/processor for a sponsoring organisation, we do so under our agreements with that organisation.
3. Personal Information We Collect
3.1 Information you provide to us
We may collect personal information you choose to provide, including:
3.2 Optional wellness trackers (opt-in)
If we offer optional wellness trackers and you choose to use them, we may collect information you submit into those trackers. Depending on what you choose to record, this may include health-related or wellbeing information.
Where required by law, we collect and process health-related information only with your consent.
3.3 Information collected automatically
When you use the Site, we may automatically collect:
3.4 Information from other sources
We may receive personal information from:
4. How We Use Personal Information
We use personal information for the following purposes:
5. Legal Bases for Processing (Where Applicable)
Depending on your location and the nature of your interactions with us, we process personal information on one or more of the following bases:
6. How We Disclose Personal Information
We may disclose personal information to:
We do not sell personal information.
6.1 Aggregated and de-identified information
We may create and use aggregated or de-identified information for analytics, improvement, and reporting. We take steps designed to reduce the risk of re-identification.
7. AI and Automated Features (If Available)
If Katalis offers AI-enabled features (for example, an informational chatbot), we may process the content you submit to provide the feature, improve safety, and maintain quality.
We use third-party providers to support these features and require them to use your information only to provide services to us and to apply appropriate safeguards.
Katalis AI features are intended for general information and education and are not a substitute for professional advice.
8. Your Privacy Rights
Depending on your location, you may have rights to:
To exercise your rights, contact us using the details in Section 13. We may need to verify your identity.
9. Retention
We retain personal information only as long as necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
10. Cookies, Analytics, and Advertising Technologies
We use cookies and similar technologies to operate the Site and, where enabled, to understand usage, measure marketing effectiveness, and improve performance.
10.1 Technologies we use
We may use:
Google Analytics to understand how visitors use our Site (e.g., pages viewed, time on page, referrers).
Meta Pixel to measure the effectiveness of advertising and understand actions taken on our Site after viewing or interacting with ads.
These tools may set cookies or use similar technologies and may collect or receive information such as your IP address, device identifiers, browser information, and events/actions on the Site.
10.2 What we track (typical events)
Depending on how the Site is configured, we may collect or receive information about:
We use this information to understand what content is useful, improve the Site experience, and measure the effectiveness of marketing.
10.3 Cookie categories
10.4 Your choices
Where required by law, we will set non-essential cookies (including analytics and advertising cookies) only with your consent. You can change your preferences at any time via our cookie banner or consent tool (if available).
You can also control cookies through your browser settings. If you block cookies, some parts of the Site may not function properly.
11. International Transfers
Katalis is based in Australia and may store and process personal information in Australia and other countries where our service providers operate.
Where personal information is transferred internationally, we implement safeguards designed to protect it, which may include:
12. Security
We use reasonable organisational, technical, and administrative measures designed to protect personal information. However, no system can be guaranteed to be 100% secure.
13. How to Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, contact us via the contact details published on https://www.katalis.health.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post the updated version on the Site and update the “Last Updated” date above.